Consider Three Main Traits When Hiring I want to talk about hiring. A lot of people ask me questions about how do I select an employee for a job that I've got. I recommend thinking about three things: character, attitude and skills. Character deals with issues of integrity, work ethic, punctuality, they show up when they say they're going to show up, diligence, perseverance, following through, getting things done that they're supposed to get done. Hospitality is a character trait...

Mastering the Art of Planning: There’s an old saying that goes something like this: In order to master your life, you must master your week. In order to master your week, you must first master your day. It sounds a bit like something Yoda would say, I’ll give you that, but these are words to live by. If you’re going to put effort into the process of capturing and organizing all of those tasks, then this final step is where...

Advice for Small Business Entrepreneurs: I think the most important thing about running a company is to remember all the time what a company is. A company is simply a group of people. As a leader of people, you have to be a great listener, and you have to be a great motivator. You have to be very good at praising and looking for the best in people. People are no different from flowers. If you water flowers, they flourish....